’We need to talk about rebranding - you have a brunch meeting at three’

Quentin Shears, 48, is a partner in a small Hertfordshire-based quantity surveyor, which last week was subsumed into The Gator Corporation, a US construction giant with plans for European expansion. A source close to the talks explained that, as ā€œthings are kicking off a bit on the Continentā€, the fact that nothing eventful had ever happened in Hertfordshire was a significant reason behind the takeover.

Following several recent run-ins with the local architectural community, Quentin has been encouraged to write a ā€œfrustration diaryā€, excerpts from which he has kindly agreed to share with ŠŌ°ÉµēĢØ.

We are now a week into the ā€œonboardingā€ process and I haven’t slept for four days, my hands are shaking and my left eyelid won’t stop twitching. Onboarding, it turns out, is not a CIA interrogation technique, but a means of acclimatising us to a more American way of doing things. My problem has nothing to do with cultural differences though - it’s the coffee. There is no situation with these people that isn’t accompanied by a vat of Americano. I’m consuming about eight litres a day just to be polite.

So when John Getz Jnr, the head of Gator’s Asia, Africa, South America and Europe division, knocked on my office door and suggested we ā€œwalk and talkā€ - normally an either/or thing for me - I literally leapt at the chance to shake off my fourth caffeine rush of the morning.

ā€œQuentin, I just wanted to -ā€ John Jr began, then was cut off mid-stride by the fact that we had run out of office to walk down. ā€œJeez, can’t you guys get some more corridors? How do you make any decisions around here? C’mon Quentin, let’s do a couple of laps of the car park. We can grab a coffee on the way.ā€

As one of the old hands in the office, I am being used as Gator’s eyes and ears to gauge how the ā€œtransitioneeringā€ programme is going. But the thing is, everything about these Americans already seems eerily familiar. I’m just not sure why.

ā€œSo Quentin, how are you finding us real-life Yanks?ā€ John Jr asked, as we ducked into the staff room for refuelling. ā€œHell, I sometimes think you Brits just expect us all to be stereotypes from TV shows.ā€ He flashed a thousand-watt grin. ā€œAnything to dialogue from your end of the transitioneering interface?ā€

Although that new IT guy you brought over, the so-called genius with the walking cane and the team of glamorous assistants, can be a bit rude

ā€œNot really,ā€ I replied, nodding hello to Ross and Rachel, two of the younger Gator consultants, who were sipping lattes on the enormous new sofa that has appeared in the middle of the room. ā€œAlthough that new IT guy you brought over, the so-called genius with the walking cane and the team of glamorous assistants, can be a bit rude.ā€

ā€œHe’s a maverick, Quentin. But he gets results.ā€

ā€œI suppose he did fix that photocopier that prints everything out backwards. Apparently the only previously known case was in west Africa in 1974.ā€

ā€œExactly. Now I want you to meet with our marketing team - Carrie, Samantha and the other two. We need to talk rebranding. You’ve got a brunch meeting scheduled for three.ā€

ā€œIsn’t that a bit late for brunch?ā€

ā€œThey like to do brunch at least three times a day. It’s okay, they don’t actually eat anything. I should warn you though, they’re quite … feisty. I sent one of your younger guys down there yesterday to try to explain quantity surveying to them and he filed a sexual harassment suit.ā€

I arrive at Miriam’s Tea Room on the High Street at ten to three, but the marketing team are already there, just finishing off their previous brunch. ā€œSo Quentin,ā€ purrs Carrie, putting a friendly hand on my thigh as I sit down with a cup of weak, decaffeinated tea, ā€œyou look like you know good quantity surveying. Tell me all about itā€¦ā€

My other eyelid begins to throb …

As read by Nick Jones

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